Need expert help with one of our products or systems? Purchase an hour of dedicated technical support and get direct access to our experienced Customer Success Team.

Whether you're:

• Troubleshooting a product issue

• Needing support on a project or installation

• Looking for assistance with quoting or design

• Or just want professional guidance on using our solutions more effectively

…we’re here to help.

How it works:
Once you've purchased this service, a member of our Customer Success Team will contact you via phone or email to organise a time that suits you. Your 1-hour session will be tailored to your specific issue or request.

Who is this for?
Electricians, engineers, estimators, facility managers – anyone who needs a helping hand with products and systems supplied by Lumen Resources.

Flexible, professional, and solution-focused – tech support on your terms.